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  1. ZDeposit Support Desk
  2. ZDeposit FAQs
  3. Landlords / Property Managers

Landlords / Property Managers

  • Troubleshooting When encountering errors (Landlords & Occupants)
  • Can I use ZRent for commercial tenants?
  • Are security deposit receipts automatically sent to the occupants? (Landlord)
  • Is there a ZDeposit user guide available? (Landlord)
  • What information do I need to sign up for ZDeposit? (Landlord)
  • How do I choose a partner institution? (Landlord)
  • Which states can I open security deposits for?
  • How do I sign up as a business in ZDeposit? (Landlord)
  • How do I fund my ZDeposit accounts? (Landlord)
  • Who is able to fund ZDeposit accounts? (Landlord)
  • How do I add funds to an existing ZDeposit account? (Landlord)
  • How do I deposit a check into my ZDeposit account? (Landlord)
  • Why isn’t my check being accepted for deposit? (Landlord)
  • Where are the funds for my ZDeposit accounts held? (Landlord)
  • Can I give someone else access to all of the information in my ZDeposit account? (Landlord)
  • What information is shared with my occupant?
  • How do I add more than one occupant to a ZDeposit account? (Landlord)
  • How do I know if a tenant has signed the W-9 or W-8?
  • How do I re-send invitations to tenants who haven't signed up?
  • How do I receive mail to my PO Box?
  • How do I edit the end date for an existing lease? (Landlord)
  • How do I close an account? (Landlord)
  • Why don’t I have the option to release the funds via ACH? (Landlord)
  • Why don’t I see an option to release funds through the dashboard? (Landlord)
  • How do I allocate last month’s rent to myself? (Landlord)
  • How do I release funds without closing the account? (Landlord)
  • What happens to the account if my occupant doesn’t sign up? (Landlord)
  • If interest is earned on the account, how does tax reporting work? (Landlord)
  • Why do you need my social security number? (Landlord)
  • What do I do if my business is not an LLC? (Landlord)
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ZDeposit Support Desk